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Customer Service Update: Our Customer Service department will be closed from 6pm UK time on New Years Eve (31st December). We will be back online ready to help from 12 noon UK time on New Years Day (1st January). Please check our FAQ page for help with most queries.

Customer Service

Managing My Account

For customer account security we do not allow change of email address, if you need to use an alternative email address please create a new account.

Log in your account, select "addresses" and you can either add a new one or edit an existing one. We are unable to amend the delivery address on an order which has already been placed

You can choose how you want us to contact you about things we think you'd like to hear about. If you don't want to hear about great new offers, just simply log into your account, click on contact preferences and don't tick anything!

If you know your password its simple! Log into your account using your current password, then under the account information section, you have the option to change your password. If you've forgotten your password, at the account log in page select the forgotten password option and follow the steps to reset. If that doesn't work, please get in touch by going to the 'Contact Us' tab on this page.

Log into your account, select payment details and either add, delete or edit your payment options.