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returns returns

WANT TO MAKE A RETURN?
It couldn't be easier!
We guarantee to refund any item you are not completely happy with when you return it to us in a saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment. Orders paid for using split payment (part gift card, part other payment method) will always be refunded to the gift card(s) first.  Any remaining balance will be paid back to the other payment method originally used.
In interest of hygiene we do not offer refunds on jewelry or swimwear if the hygiene seal has been removed. All items must be in their original condition with all barcode tags intact.

 

HOW TO RETURN?

Return by Mail

You will need to create a Returns Number by following these steps:

  1. Use the returns label provided in your parcel. Alternatively you can download a return label here.
  2. There is no longer any need to create a Returns Number.
    Peel off the label and attach it to your parcel. Post it to our UK warehouse within 14 days of receipt. Please ensure you obtain your receipt.
 
Find out morehere.

 

WALLIS DELIVERS